Inclusive Access

Accessibility Statement

Last updated: August 26, 2026

Fernbrook Homes is committed to providing a website and customer experience that is accessible and inclusive. We aim to make our digital information and services usable by as many people as possible, including people with disabilities.

Our Accessibility Approach

We work to identify, prevent, and remove accessibility barriers in our website and digital content. Our ongoing efforts include:

  • using clear page structure, headings, labels, and link text;
  • supporting keyboard navigation and visible focus states;
  • providing text alternatives for meaningful images;
  • maintaining readable colour contrast and responsive layouts;
  • reviewing forms and interactive content for accessibility; and
  • testing important website journeys on desktop and mobile devices.

We aim to follow the applicable requirements of Ontario’s accessibility legislation and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. Accessibility is an ongoing process, and we continue to review and improve the website as content and technology change.

Third-Party Content

Some pages may link to, embed, or display content supplied by third parties. We may not control the accessibility of those external websites, documents, maps, videos, or services. If you encounter a barrier involving third-party content accessed through our website, please contact us and we will try to provide the information in another suitable format.

Accessible Formats and Communication Supports

If you need information from this website in an accessible format or require a communication support, please contact us. We will consult with you to determine a suitable format or support and will provide it as soon as reasonably possible, subject to applicable law.

Accessibility Feedback

We welcome feedback about the accessibility of our website, facilities, services, and communications. Please tell us:

  • the page, document, or service where you encountered a barrier;
  • a brief description of the issue; and
  • the format or support that would be most helpful to you.

We will review accessibility feedback and respond where contact information is provided. Personal information submitted with accessibility feedback will be handled in accordance with our Privacy Policy.

Contact Us

Fernbrook Homes
2220 Hwy 7 West, Unit 5
Concord, Ontario L4K 1W7
Telephone: 416-667-0447
Online: Contact Fernbrook Homes